How do i find out what is going on with my wv state refund? it has been 10 weeks and it still says processing?

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How do i find out what is going on with my wv state refund? it has been 10 weeks and it still says processing?

Contact the West Virginia Department of Revenue for the status of the state tax refund - (304) 558-3333 or (304) 558-8692 or 1 (800) 982-8297

https://mytaxes.wvtax.gov/_/#11

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