If you haven't filed your return, follow the steps below
- From your Tax TurboTax Online Home screen Locate Review and File. Click on Finish and File
- You will see the last 3 steps of your return. Click and revisit Step 2 Your refund info.
If you have already filed your return and it has been accepted by the IRS for processing you won’t be able to change it. You need to contact the IRS to try to expedite this process. They will put a hold on the direct deposit and issue a paper check instead.
Click on the link below for additional information
What if I entered the wrong bank account for direct deposit?
If you are encountering an issue where is glitching, not letting you make a change or reverting back to an old information, try some of these options:
If you are using TurboTax Online try these options
- Check your browser's settings. (Clear your Cache and Cookies)
- Check on your internet connection
- Try using a different web browser
If you are using TurboTax Desktop
- Make sure the software is updated.
- If you haven't rebooted your computer, please do
- Check your firewall and antivirus settings. Make sure they aren't blocking any feature of the software.
If you are still having issues after trying these options, contact Customer Support by clicking the link below
TurboTax Phone Number
