How do I access a prior Turbox Tax chat transcript?

Forum|Forum|1 year ago
August 31, 2024
2 replies
29 views

Can I get a Turbo Tax case transcript?

TurboTax Deluxe Online

DoninGA

Level 15

You would need to contact TurboTax support and speak with an agent to see if that is possible.

Support is open from 5am to 5pm Pacific time, Monday thru Friday, Closed on Labor Day.

See this TurboTax support FAQ for contacting support - https://ttlc.intuit.com/turbotax-support/en-us/help-article/account-management/turbotax-phone-number/L0Od33nMQ_US_en_US?uid=lfgviwbm

Support can also be reached by messaging them on these pages https://www.facebook.com/turbotax/ and https://twitter.com/TeamTurboTax

taxlady28

Level 10

TurboTax does not currently provide chat transcipts. It seems strange that they do not, but maybe there is a privacy issue, since tax information can be sensitive.

How do I access a prior Turbox Tax chat transcript?

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