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Level 1
June 1, 2019
Question

How can the predatory Refund Processing Fee be reimbursed?

  • June 1, 2019
  • 1 reply
  • 5 views

I was led to believe that the Refund Processing Fee, based on its name, is required in order to process my refund. I have now learned that it is not, and was surprised to learn that it added at extra $45 to the cost of my refund. I was not aware that I would be paying such a fee, and would like for it to be reimbursed. If I was aware of the fee, I would have simply paid a different way. This is obviously a predatory fee.

1 reply

Level 2
June 1, 2019

This would be best addressed by speaking with a representative. 

Please follow the instructions below to speak with a representative. 

https://ttlc.intuit.com/replies/7319252