How can I view my returns before filing in final step? A window pops up and states, "Preparing your documents. This may take a moment." I waited over 30 min. HELP!?

[gnunez16]

I am trying to look at my returns before I file. I have done this every year. Now, they won't show. A window pops up and states, "Preparing your documents. This may take a moment." I've waited for 30 minutes and nothing.

[taxlady28]

Make sure your computer has Adobe Acrobat Reader installed.  It is a free download and used to create the pdf of your return.  

[JohnB5677]

You can view your tax return in the online version.

From the left sidebar

1. Select Tax tools
2. Hint: You may have to minimize the Federal and State selections
3. Click Tools
4. A Menu will pop up
5. Select View tax summary
6. On the left panel click Preview my 1040

Some Key numbers to compare:

• 11 Adjusted Gross Income
• 12 Deductions
• 15 Taxable income
• 16 Tax
• 19 Child Tax Credit
• 26 Earned Income Tax Credit
• 28 Additional Child Tax Credit
• 33 Total Payments
• 34 Overpayment
• 35a Refund
• 37 Amount you owe

[Bob_D]

There is a workaround posted 3/12/2025 in Community>Discussions>Taxes>Get your taxes done>Re: Print function STILL BROKEN! with new March 6, 2025 2024.r21.027 version of TurboTax 2024 Premier for Mac Deskop...