How can access my state return to file it?

[jamebert]

My federal return is done and already in the bank but my state just says started what is wrong?

[GretchenLO]

Has your federal been accepted yet? 

Once your state forms are ready, you have e-filed your Federal tax return and it has been accepted, return to the program to file your State return: 

1. Select State Taxes at the top of the program screen.  
2. Continue through the State interview to complete the state return.  
   
3. Select File at the top of the program screen.  Follow through the File interview until you are in the state section for e-filing the return by selecting the Transmit Return button.

OR 

1. Select Visit My Tax Timeline.
2. Under Some Things You Can Do select Amend (change) return.
3. Select Amend my return (you aren't really amending here, just getting back into the program).
4. Select the File tab and go through the prompts to file your state return.

[alinamartinez192]

It won't let me I tried

[LakeshaLO]

@alinamartinez192, what problem are you having? Please explain.

[alinamartinez192]

When trying to file my state taxes this is what it It says... looks like you don't qualify for a Turbo® Visa® Debit Card
We checked, and you don't meet the requirements for a Turbo® Visa card but I already have a turbo card got it in the mail last week I already filed my federal taxes

[DonnaLO]

Unfortunately, in this case you will have to choose a different method to receive your State Refund.