3686357
turbotax icon
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements
Close icon
Do you have a TurboTax Online account?

We'll help you get started or pick up where you left off.

Hi,I started my tax refund process a long time ago but when I try to check it with the IRS Fefund Tracker I get an error saying my information does not match,I need help.

I am sure that I have entered the correct information. What should I do about this?
x
Do you have an Intuit account?

Do you have an Intuit account?

You'll need to sign in or create an account to connect with an expert.

1 Reply

Hi,I started my tax refund process a long time ago but when I try to check it with the IRS Fefund Tracker I get an error saying my information does not match,I need help.

First, make sure your e-file was accepted:

 

https://turbotax.intuit.com/tax-tools/efile-status-lookup/ 

 

Sometimes people get confused by the “summary” given by TurboTax and use the wrong amount for the federal refund.  Make sure you are only using the federal refund amount, and not an amount that combined your federal and state refunds.  

 

Your federal refund amount is on line 35a of your Form 1040

 

https://www.irs.gov/refunds

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**

Unlock tailored help options in your account.

message box icon

Get more help

Ask questions and learn more about your taxes and finances.

Post your Question