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Hi, I filed my taxes on another platform. Is there a way to close this out? Thank you!

 
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Hi, I filed my taxes on another platform. Is there a way to close this out? Thank you!

TurboTax online accounts cannot be deleted.  You can clear the return and then just abandon the account.

 

If you have not paid for the online edition you are using, have not filed your tax return or registered the Free edition, then you can clear your return. Click on Tax Tools on the left side of the program screen while working on the 2020 online tax return. Click on Clear & Start Over.

Hi, I filed my taxes on another platform. Is there a way to close this out? Thank you!

Thank you!

 

I am not seeing the "Tax Tools" tab on the left

Hi, I filed my taxes on another platform. Is there a way to close this out? Thank you!


@dbfrederick1227 wrote:

Thank you!

 

I am not seeing the "Tax Tools" tab on the left


You have to access the 2021 online tax return before the links on the left hand column will be available.

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