hey

[odessan24]

I got the same thing except they took money out because i owed  on some fines. Anyways, I was set up for direct deposit also, but my letter says whatever remaining balance is still left i would receive via mail in  7 -10 business days ,however its already going on 17 business days and still nothing in mail or direct deposit idk what to do..

[xmasbaby0]

@we do not know what "same thing" you are referring to -- we have no context for it.  But -- TurboTax never knows if the IRS or state are seizing your refund -- or a part of it--for back taxes, child support or other debts you owed.   The IRS and/or state can take your refund or as much of it as necessary if you owe back taxes, delinquent child support or certain other debts.   They send you a letter a few weeks after that happens.   If there is still some amount of your refund that you can receive they will send it to you.   TurboTax will never know about any of that.  

You can call the IRS or state to ask.

You have not mentioned here who took your refund---the IRS or the state.

To  call the IRS:IRS:  800-829-1040  hours 7 AM - 7 PM local time Mon-Fri

Listen to each menu before making the selection.

First choose your language. Press 1 for English.

Then do NOT choose the first choice re: "Refund", or it will send you to an automated phone line.

Instead, press 2 for "personal income tax".

Then press 1 for "form, tax history, or payment".  

Then press 3 "for all other questions."

Then press 2 "for all other questions."  It should then transfer you to an agent.

https://ttlc.intuit.com/community/state-taxes/help/how-do-i-contact-my-state-department-of-revenue/0...