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I did my refund and sent it away via efile. Got it back only to realize it got rejected due to my agi being wrong. I thought maybe I put in a wrong number but it was right. I called turbotax and they suggested putting a 0. So I sent it again and it got rejected. I know I should call the irs but u think I should just do a paper filing instead...it doesn't need my agi that way. Irs will take forever to answer.

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Kat11_2

Level 15

I think I may be able to help. See the TurboTax FAQ I'm linking below. There are several possibilities as to why your return may be rejected, and several ways to find your correct AGI.

What if I entered the correct AGI and I'm still getting an e-file rejection?

*** I am NOT a tax expert. I am a seasoned TurboTax user, and volunteer to provide assistance to TT users. Nothing I post is to be considered TAX ADVICE; I bear no legal liability for responses.***

kelly2533Author

Level 2

Thank you for replying Kat.

Kat11_2

Level 15

@kelly2533 My pleasure!

*** I am NOT a tax expert. I am a seasoned TurboTax user, and volunteer to provide assistance to TT users. Nothing I post is to be considered TAX ADVICE; I bear no legal liability for responses.***