2616469
turbotax icon
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements
Close icon
Do you have a TurboTax Online account?

We'll help you get started or pick up where you left off.

RevJudi
New Member

Help with TPG Refund

My account was mislabeled and now my refund is being sent via a cashier’s check. Every day I call I get that date as when the check was sent. It’s been since February 11 and I have no refund. Plus the website says extra fees were removed. I want to know when my check will be mailed. I did get someone from TPG tell me it would be mailed last Friday (March 17) Today I called and and the automated answer again said the check would be cut today. A rep called me back and said the check was cut the 11th. How weird. She checked w someone else and they said it was mailed out the 18th and to give ten business days to receive it. In case anyone wants to know what to do if after ten bus days later no refund. You call back and ask for an indemnity bond. Which is basically asking for your check to be resent. Goodness Gracious me. This is exhausting. 

x
Do you have an Intuit account?

Do you have an Intuit account?

You'll need to sign in or create an account to connect with an expert.

2 Replies
ee-ea
Level 15

Help with TPG Refund

Have you thought of paying just enough by estimates or withholding to avoid a penalty and let the government wait for your check?

RevJudi
New Member

Help with TPG Refund

Yes. I do estimates but also had extra income and had no idea how much to send in. I overestimated. But it doesn’t change the fact that whether it is $100 or $2000 in a check back to me, TPG is holding my money and telling me they’ve sent it. I’ve recalculate accurately for next year and hope to never use TT or TPG products again. The extra fees were not disclosed for mailing a check. 

Unlock tailored help options in your account.

message box icon

Get more help

Ask questions and learn more about your taxes and finances.

Post your Question