Help! Refund

This is an open internet forum. so no one will be able to call you. 

It can take up to 5 business days for your bank to deposit your tax return into your account. If the status in Where’s My Refund? shows “Refund Sent”, the IRS has sent your tax refund to your bank for direct deposit. If you don't receive it in after 5 business days, then you should contact your bank. 

The IRS issues more than 9 out of 10 refunds in less than 21 days. However, it’s possible your tax return may require additional review and take longer. Where’s My Refund? has the most up to date information available about your refund. The tool is updated daily so you don’t need to check more often.

If you e-filed:
Banking information for direct deposit is wrong
If you entered incorrect banking information for your refund, you can change it if your return is rejected.  If it is accepted, however, it is too late to change it.  The bank will reject the refund and send it back to the IRS.  Then the IRS will issue a paper check and mail it to the address you put on your tax return.  Expect a delay of at least a couple of weeks to receive your refund.

Here is what the IRS says about entering incorrect banking information

https://www.irs.gov/help-resources/tools-faqs/faqs-for-individuals/frequently-asked-tax-questions-answers/irs-procedures/refund-inquiries/refund-inquiries-18

To view your banking account information, please follow the steps below:

• Sign in to your account, click Take me to my return
• Click the File heading
• Follow the prompts for Step 1. When you get to Step 2, this is where the bank account information will be. Follow the prompts to view/edit your bank account information. 
• If your banking information shows XXXXX, you will need to print your return to see the actual banking and routing numbers. 

Turbo tax prepared my refund for 2019. I contacted IRS and they informed me that my refund was deposited into my account on Feb. 12, 2020. It has not showed the deposit as of this date. Can you correct my banking information so I can get the refund of $266.00 since you prepared my information for deposit.