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Hello! I am not able to install last years return to this years return. TurboTax says that it is having difficulty extracting that info. I downloaded 2024 from Amazon.

 
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1 Reply
HollyP
Employee Tax Expert

Hello! I am not able to install last years return to this years return. TurboTax says that it is having difficulty extracting that info. I downloaded 2024 from Amazon.

First, clear you cookies and cache.
Next, follow these instructions, Transfer last year's return to TurboTax Desktop for Windows.

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