Have to change card info
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shinykev
New Member

Have to change card info

had to block card because of fraud, how do I update with new card to receive remaining funds
4 Replies
xmasbaby0
Level 15

Have to change card info

Call the number on the back of the card.
**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**
shinykev
New Member

Have to change card info

I just called and they asked if ya’ll can confirm my account number
Critter
Level 15

Have to change card info

You cannot change where the deposit is going after the return has been accepted ... any further refunds will be in the form of a mailed check.  If you had to change cards within the same company you can ask them if they can forward the deposit to the new account number but I doubt they will.
Critter
Level 15

Have to change card info

If you were having the TT fees withheld from your federal refund then you can try calling the third party processing bank and see if they can update the account number ... but there is nothing TT can do for you with this situation.

Contact  SBTPG:  by logging into their website at:  https://cisc.sbtpg.com/

Or you can get 24-hour automated info by phone at:  https://cisc.sbtpg.com/contact.aspx


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