Skip to main content
Level 2
Mar 24, 2022 2:40 PM UTC
Question

Has anyone gotten an answer?

Has anyone gotten back a response or their money after posting here? Or any number you can recommend to call?

 

    2 replies

    Level 7
    Mar 25, 2022 12:05 AM UTC

    Yes.  People get answers all the time.  Some from volunteers like me;  Some from employees of TurboTax. 

    If you have a question, and you want to increase your likelihood of getting a quick answer, I suggest carefully composing your question so it is clear and easy to understand.  Include information regarding which form or line number or tax topic your question is about.  Include sufficient details (like numbers and amounts and what you may have already tried) so a complete stranger (like me) can understand your question, your situation and provide you help.

    It also helps to provide the software level you are using and whether it is online or desktop.

    Katina S
    Level 8
    Mar 25, 2022 5:29 PM UTC

    Please as mentioned above, be precise (without personal identifying information) with your question so we can better assist you. Also, keep in mind we do not have access to your personal tax return but are able to provide very helpful solutions to certain issues. We are here to assist you as best we can in this public forum.

     

    @LGGE