turbotax icon
cancel
Showing results for 
Search instead for 
Did you mean: 
turbotax icon
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements
Close icon
Do you have a TurboTax Online account?

We'll help you get started or pick up where you left off.

sbh1954
New Member

HARD DRIVE CRASH

My hard drive fried and cannot retrieve my tax files from previous years.  Does TurboTax keep a file?

x
Do you have an Intuit account?

Do you have an Intuit account?

You'll need to sign in or create an account to connect with an expert.

3 Replies

HARD DRIVE CRASH

Did you use the Desktop installed program?  You didn't make any backups?   If you used the Desktop CD/Download program then the only copy is on your computer and not saved or stored online.

 

You can also request a transcript from the IRS

Get Transcript | Internal Revenue Service

HARD DRIVE CRASH

If you used desktop software downloaded/installed from a CD to your own computer, then the tax files are stored locally on your own hard drive or any backup device you used like a flash drive.  They are not stored online.  If you cannot recover them due to a hard drive failure, etc. you can get a free transcript from the IRS or for a fee of $43, an actual copy of your tax return.

https://www.irs.gov/individuals/get-transcript

https://www.irs.gov/pub/irs-pdf/f4506.pdf

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**

HARD DRIVE CRASH

if you used desktop and did not keep offline copies, you can get transcripts from the IRS for the last 6 years or copies of the returns for the same period - $43 each. as for state, the IRS does not have copies so if you need those you would have to check with your state income tax bureau. 

message box icon

Get more help

Ask questions and learn more about your taxes and finances.

Post your Question
Manage cookies