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Solved

How to access 2015 return from desktop software after computer crash

Forum|Forum|7 years ago
June 6, 2019
1 reply
9 views

I filed my 2015 taxes using the desktop software--NOT the online version. Shortly afterwards, my computer crashed and I was unable to access or print the 2015 return for my records. Now I need a copy of this return (full copy, not just a transcript) to close on a mortgage loan. The IRS takes 60 days to send a copy and I have to close in a week. How do I get this information through Turbotax?

TurboTax Free Edition Online

Best answer by xmasbaby0

Sorry...but you cannot get it from TurboTax. When you use desktop TurboTax installed on your own computer, the tax files are not stored online with TurboTax. They are ONLY on your own hard drive, or on whatever backup device you may have used like a flash drive. You may have to see if the lender will accept a transcript if you cannot obtain a copy of the actual return in time.

Answer

Level 15

Sorry...but you cannot get it from TurboTax. When you use desktop TurboTax installed on your own computer, the tax files are not stored online with TurboTax. They are ONLY on your own hard drive, or on whatever backup device you may have used like a flash drive. You may have to see if the lender will accept a transcript if you cannot obtain a copy of the actual return in time.

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**

Level 15

Good luck!

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**