Funds not deposited

[TomF52]

The IRS says they have paid my refund, TurboTax says they deposited the funds but the bank never received the funds. I did not get email verification from TurboTax regarding my payment for federal taxes. However I did for the state. Everyone is point the finger at each other and no one is resolving the issue 

[DoninGA]

TurboTax does not receive any kind of tax refund, federal or state.

If you requested to have the TurboTax account fees deducted from your federal tax refund, the IRS will send the refund to a third party processor to have the fees and the service charge deducted. The third party processor will deduct the TurboTax fees plus the service charge and then attempt to direct deposit the remaining refund balance into the account that you entered on your tax return.

For the status of your tax refund you will need to contact the third party processor, Santa Barbara Tax Product Group, using their website - https://www.sbtpg.com/

Tax Products Group Contact Information - https://help.sbtpg.com/hc/en-us/articles/230084587
Or https://taxpayer.sbtpg.com/

Call 1-877-908-7228