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Form 3115 to Ogden UT Not showing delivered

I had to paper file my 2024 returns since Form 3115 was involved. Sent three separate envelopes by USPS priority mail - 1) IRS Federal return along with Form 3115, 2) State tax returns, 3) Form 3115 separately to the Ogden, UT address.

 

USPS tracking shows the first two successfully delivered but the Form 3115 to Ogden, UT is stuck at "In Transit to Next Facility" since 4/20. I have opened the missing mail search request with USPS but there has been no update on it. Can someone share their experience on what do to in this situation? Is it possible it was delivered but USPS didn't scan it while delivering it? Should I send another copy of Form 3115 to IRS Ogden UT address?

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2 Replies
mmaherTE
Employee Tax Expert

Form 3115 to Ogden UT Not showing delivered

These issues are not uncommon. 

 

One thing you may do, depending on how far from a post office you are, go into a post office and explain the issue.  They have more info on their system than is shown on the USPS.com lookup.  You've already opened a case for missing mail, which would be the next step. 

 

Have you called the IRS about this document?  If you haven't I would advise doing so. 1800-429-1040, call at 7am, your best chance of reaching a human.  If they say they have it, problem solved

 

If they have no record of receiving it then I would send it again, include a cover letter indicating that it was originally sent on XX/XX/2025, you were told there is no record of it being received so you are resending it.  Hopefully the agent will put in notes about the call in case the first one shows up in the meanwhile.

 

If mailing, send it certified mail with a return receipt requested.  That seems to be the most thorough way of tracking sent mail. 

 

It is also possible to fax the document to the IRS.  The fax number is 844-249-8134, but if choosing this route please check the article on faxing the IRS to make sure they are still accepting faxes.  Here's the link:

Form 3115  

 

Then I would contact the USPS customer service and request a refund for the postage of the priority mail that did not arrive.  You can do that by signing into your USPS account, which you have since you set up a lost mail look-up.  

 

Best of luck getting this resolved.  

Form 3115 to Ogden UT Not showing delivered

Thank you for your response. I spoke to an IRS agent yesterday and they couldn't find my 2024 returns at all in their system. The federal return was delivered a little over 5 weeks ago so I may just wait another week before re-sending the entire package. The agent was not able to provide any information specific to the Form 3115 which went separately to Ogden, UT either.

 

I plan to visit the local USPS today and see if they are able to provide any additional information on the Ogden, UT package still showing in transit. I like the idea of faxing over the Form 3115 instead of mailing it. I will just wait another week or so and if there's no update on either the Federal returns or Form 3115 that went to UT, I will just re-send the entire federal package again and fax the Form 3115 separately.

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