First time e-filing got rejected. PIN / AGI?

Forum|Forum|3 years ago
February 4, 2023
14 replies
72 views

It is my first time to file tax report. I used TurboTax desktop software to e-file. I thought I could choose an arbitrary PIN since it is my fist time.

The filing was rejected because the PIN doesn't match. Then I retried with AGI = 0. Still got rejected for the same reason - "IND-031-04 - The primary taxpayer's AGI or Self-select PIN from last year does not match IRS records".

My question is - what would be the easiest way to e-file the first time? Do I have to go to irs.gov to register account and apply for PIN? Thank you!

TurboTax Home & Biz Windows

fanfare

Level 15

make sure you cleared that PIN before entering AGI = 0

First time filers have to file a paper return because there is no AGI to refer to.

AGI = zero might work.

@Helloguys

HelloguysAuthor

Level 2

I tried to clear the PIN. But TurboTax won't allow me do so. See screenshot below. It says "You can make up any number".

HelloguysAuthor

Level 2

I guess my question is - what PIN do I use for the first time? Do I have to get it from IRS. Or I can choose my own PIN? If I choose my own PIN, would TurboTax send it to IRS and IRS just accept that?

I know that IRS use last year's AGI or PIN number as safeguard to authenticate filers. For first time filers, they don't have "last year PIN". Their last year AGI is 0. So it sounds like this safeguard does not exist for them? Or I got it wrong? Thanks!