Finding my 2021 files after computer crashed

Forum|Forum|4 years ago
February 25, 2022
1 reply
17 views

E-filed my Federal and Oregon State Taxes. Have received the refunds. However, when I filed them, I got a message that the state forms were not ready to print.

My computer crashed and I lost virtually everything. Need a copy of the state forms for my files and to get the estimated taxes for 2022 forms.

Have tried logging into Intuit/Turbo Tax and it finds my account but has no record of my 2021 returns. Keeps telling me to log into the account that I used to do my taxes but I just keep going in circles.

Best answer by Mike9241

sorry. if you used the desktop software. Turbotax does not have a copy.

if you used online your computer crash should have no affect

steps to recover a/c

https://ttlc.intuit.com/community/account-recovery/help/account-recovery-request-for-your-turbotax-account/00/25659

Mike9241

Answer

Level 15

sorry. if you used the desktop software. Turbotax does not have a copy.

if you used online your computer crash should have no affect

steps to recover a/c

https://ttlc.intuit.com/community/account-recovery/help/account-recovery-request-for-your-turbotax-account/00/25659

Mike9241

creswellpatAuthor

Level 2

Thanks Mike. I downloaded the software from a Costco link. I have given up and written a letter to the state asking for a copy of my return. Learned a serious lesson -- will buy the CD for Turbo Tax next year.