filed return but no replies

2 replies
16 views

Filed return last week. Since then, turbo hasn't contacted me and I can't talk to live agent. I have zero info on my status.

TurboTax Deluxe Online

DoninGA

Level 15

Did you do this? -

You complete your tax return by finishing all 3 Steps in the File section. In Step 3, to e-file your tax return, you must click on the large Orange button labeled "Transmit my returns now".

After completing the File section and e-filing your tax return you will receive two emails from TurboTax. The first email when your tax return was transmitted and the second email when the tax return has either been accepted or rejected.

toom455Author

Level 2

No orange button or email. No word from my preparer. Called the only number and was put on hold for 43 min. Finally talked to an agent who can't seem to contact my preparer. Filed on Feb 9. Still waiting.