Federal Tax Return

Forum|Forum|6 years ago
April 15, 2020
6 replies
20 views

I filed my taxes on March 28th, 2020. I received my state tax, but have yet to receive my federal tax. I logged on to the IRS website to track my refund, but it said my federal tax refund was not accepted. So I logged on to my TurboTax account and it says my federal and state taxes were both accepted. I’m so confused, and would love help figuring this out. I just would like to know when I will receive my refund, or if there is something wrong with the federal taxes I submitted on turbo tax. Help!!!

DonnaLO

Level 12

When you log onto Where's my Refund, what is the exact message you see?

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BtollefsrudAuthor

Level 2

It says I may NOT have entered my information correctly. I re-entered my information, including the date in which I filed my taxes, March 28, 2020. Hit the electronic button for how I filed, and hit submit.

Then it says “it cannot provide any information about my refund. I must wait at least 24 hours after you get the acknowledgement email that your taxes was received by the IRS.”

DonnaLO

Level 12

If there is no record of your return at Where's my Refund or you are getting the message "You may not have entered your information correctly", an important factor can be if you are married filing jointly. Make sure you are using the Social Security Number for the name that appears first on the return. Keep in mind that once the IRS notifies TurboTax that your return was accepted we won't get any more information from them.

Here are some other common reasons why your refund is not showing at Where's My Refund:

https://ttlc.intuit.com/replies/4242575

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