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Level 1
June 1, 2021
Question

federal tax refund

  • June 1, 2021
  • 2 replies
  • 23 views

My efiled Federal tax refund was rejected by USBank. The routing no. was correct, because the bank paid my CO tax bill. The IRS on 4/12/2021 said they were sending me a check instead , which i have not received. I have tried contacting the IRS, but I can't do it, Their automated system said to contact my tax preparer (you). How can I get what now seems to be a lost refund check?

    2 replies

    DoninGA
    Level 15
    Level 15
    June 1, 2021

    If the federal refund check is lost then you have to report that to the IRS.  TurboTax has no way to trace a lost mailed refund check.

     

    Go to this IRS website for reporting a lost check - https://www.irs.gov/faqs/irs-procedures/refund-inquiries/refund-inquiries-0

    rjs
    Level 15
    Level 15
    June 1, 2021

    @jackh1 wrote:

    Their automated system said to contact my tax preparer (you).


    TurboTax is not your tax preparer. You don't have a tax preparer. You prepared your tax return yourself. You used TurboTax as a tool to help you prepare your tax return, like using a calculator.