Federal Tax Accepted but No Record in Wheres My Refund

[thorp]

I'm in a similar boat. Turbo Tax says e-file was accepted. However, I'm not receiving a refund, I owe. They were suppose to take out the money via direct deposit 19 days ago, but they never did. Spoke with an IRS agent, and they have no record of my tax return.

[Cynthiad66]

IRS has , most likely, not processed your return yet.  They temporarily paused processing returns while issuing Stimulus payments.  There is probably no problem with your return.  You will just have to wait.

Once your return is accepted by the IRS,  TurboTax no longer has access to any status information.  All inquiries will have to made to the IRS.