Federal return rejected

[ph53]

After doing an efile, get an email rejection notice - IND-031-04 - the primary taxpayer's AGI or self-directed PIN from last year does not match IRS records.  I have tripled checked the 2018 AGI so that is correct.  The pin shows up automatically.

[Texas Roger · Accepted solution]

For some reason the correct AGI does not match the IRS database. Try entering the number 0 instead of the actual AGI. This will often work.

If it doesn't work, you will have to print and mail your return. 

[ph53]

Thank you! ...that worked - got submitted successfully.