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Level 2
March 11, 2022
Question

Federal refund missing for 3 weeks now

  • March 11, 2022
  • 1 reply
  • 17 views

I've used turbo tax for 4 years and it's absolutely disgusting that this is what we have to deal with. I've tried contacting SBTPG and turbo for the past 3 weeks. No help from anyone. 

My refund says funded and a check was issued but everyday i call the check issue day changes. 

    1 reply

    Level 2
    March 11, 2022

    How else do I contact them

    Level 14
    March 11, 2022

    On this public forum, we do not have detailed information about refund processing. 

     

    You can reach out to TPG at their Help page.  You can call using the numbers listed, or you can scroll down on the page and click Submit A Request

    **Say "Thanks" by clicking the thumb icon in a post. **Mark the post that answers your question by clicking on "Mark as Best Answer"
    Level 2
    March 14, 2022

    I have reached out to TPG and still have gotten zero help or answer. It's March 14th SBTPG received my refund February 23rd.