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Melody79
Level 2
Feb 25, 2025 2:30 PM UTC
Question

False information

Received a email yesterday stating my refund will be deposited in my account. This morning Turbo tax posted I will receive a check in the mail. Tried to blame the IRS been on the phone with them still can’t explain why I’m receiving a check 

    2 replies

    CatinaT1
    CatinaT1
    Alumni - Intuit
    Feb 25, 2025 2:33 PM UTC

    There are a variety of reasons and we will never know the reason. For some reason the deposit could not be completed. Most common reasons are a typo in the account/routing number or your name is not on the account.

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    Melody79Author
    Level 2
    Feb 28, 2025 2:24 PM UTC

    That is not true turbo tax used Cross River bank and that is the problem 

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