False and misleading Intuit Email.

Forum|Forum|4 years ago
March 30, 2022
2 replies
17 views

My taxes were successfully e-filed via Turbo Tax to the IRS and the State on 3/27/22. This was confirmed via emails from Intuit that the returns were accepted by both entities.

Surprise! Today Turbo Tax sent me an email saying my taxes were not filed yet! But what a minute! My account says otherwise: I successfully submitted them and they and accepted. Who do I believe?

By the way it's virtually impossible to contact Intuit directly. Try going to "Contact" and see what happens!

-Pinawa

xmasbaby0

Level 15

It is quite common to have multiple TurboTax accounts. Those emails might be generated from an account in which you started a return but did not finish and went on to use a different account. That happens a lot. If you know that you filed and your return was accepted, then ignore the emails.

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**