Failed to Load PDF

In TurboTax Business 2024, whenever I try to save a Print Form or Save PDF (8453-PE, K-1, etc.), I get an

Error: Failed to Load PDF

It seems like it is trying to write to a path that it does not have access.

C:\Program Files\TurboTax\Business 2024\TurboTax

I looked at this directory and see several 0KB pdf files.

I have tried restarting Windows, reinstalling TurboTax, reconnecting OneDrive, but nothing works. Please help!

1911

Level 15

Jun 7, 2025 10:02:31 PM

that path should not be used since it's to the actual program folder. don't know why Tutrbotax is pointing you there.

it's really a question of where you want to save a pdf copy of the actual tax forms. usually that would be as files or in a folder under c:\users\user name\documents\.....................

there is a folder under that labeled TurboTax but that's for the TurboTax actual tax files like xxxxx.tax2024

Level 15

Jun 7, 2025 10:10:36 PM

Don't save to OneDrive. Go up to File-Save As and save it to the C:drive under Documents/Turbo Tax. You should have a Turbo Tax folder under Documents.

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Failed to Load PDF