Error department

[8200black]

Contacted IRS representative yesterday was told that my refund is in the error department I filed on February the 3rd I still have a delay longer than the time frame message

 I was asked did I receive a letter from the IRS but I have not received a letter I spent over 30 days at this time

[HeatherPLO]

@8200black

Since this is information with the IRS, they would need to be the ones assisting you with this.  Once your return has been transmitted, you are then on their timeline. 

Have you already spoken with an agent directly or did you receive this information via their WMR site, letter, or automated system.  An easier way to reach out to a live agent is as follows:

IRS: 800-829-1040  

Hours: 7 AM - 7 PM, local time 

Monday-Friday

• Listen to each menu before making the selection.
• First choose your language. Press 1 for English.
• Then do NOT choose the first choice re: "Refund", or it will send you to an automated phone line.
• Instead, press 2 for "personal income tax".
• Then press 1 for "form, tax history, or payment".  
• Then press 3 "for all other questions."
• Then press 2 "for all other questions."  It should then transfer you to an agent.

[8200black]

Yes  I spoke with representative and they told me that it was in the error  department and asked did ireceived a letter from them which I have not 

They told me to wait on the letter They didn't give me time frame or nothing