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dianastephens83

Level 1

Question

Efile state fee

6 replies
28 views

I tried efiling this year and it would not work. So, i mailed in my returns, but was charged 19.99 for efile state I could not use. I need that refunded.

Not A Product Question

Level 11

TurboTax Online has always charged a tax preparation fee – not an e-filing fee – to prepare and file federal and state returns. E-filing is included for free.

The same tax preparation fee is charged if you e-file your return or print and mail it in.

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Level 2

That is a terrible answer, because it's just not the case. If you print and mail your state return, there is no fee added. If you efile the state return, there is a fee.

Level 2

My packaging for Deluxe says state efile is $19.99. When I try to pay with my credit card it tries to collect $24.99. What do I do about that?