E-rejected

quisa96 · ‎July 17, 2020

I filed my taxes and at first it was suppose to be direct deposited into my account. It came back as being e-rejected and I went back in to fix the issue and have my refund mailed to me. I still revived and email saying that it was e-rejected but when I went on the TurboTax app it says ready to mail. So did I do everything right?

DoninGA · ‎July 17, 2020

Ready to mail means that you have to print and mail your tax return, it has not been e-filed.

See this TurboTax support FAQ for printing a tax return for mailing - https://ttlc.intuit.com/community/printing/help/how-do-i-print-and-mail-my-return-in-turbotax-online...

Critter-3 · ‎July 17, 2020

Sounds like you switched to a mailed in return and not a refund mailed to you ... they are totally separate things. Now you can fix the rejection error and efile again ... log in and scroll down and click on ADD A STATE to reopen the return and complete the FILE tab again after fixing the rejection error. If you cannot successfully efile the return then it will need to be mailed in ... follow the filing instructions that are included in the PDF.