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Level 2
March 20, 2020
Question

E-mail about Order confirmation

  • March 20, 2020
  • 2 replies
  • 6 views

I received an e-mail about my order confirmation, but I changed some information after it (dindnt pay anything, was free). 

Does that mean that turbotax will send the old information to the IRS?

I dindnt even choose the type of the payment that I want for my refunds. What Should I do?

2 replies

luisap1Author
Level 2
March 20, 2020

Its actually in step 1 still. Why did I receive that e-mail?

CassLO
Level 11
March 20, 2020

 An order confirmation email may have been generated if you registered (Free Edition) or paid for a paid version of TurboTax. At that point you cannot clear and start over but you can change and complete your information on your tax return. Nothing has been sent to the IRS yet. 

Once you click the "Transmit My Returns" button, at that point your tax return will be sent to the IRS and you will be sent a email confirming your taxes were transmitted. You will receive two emails if you submit federal and state.

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