E-filing still does not work

[momiller48]

I've used Turbo-Tax for years and recently the E-filing does not work, still does not work, I had to file and extenstion, through Turbo-Tax that did not work, I had to hire a CPA, paid over $500, unless Turbo-Tax gets it's files in order i will never, ever recommend this product, it cost me money and no one can help.

[VolvoGirl]

Was your efile rejecting?   We probably could have helped you fix it.   Or how didn't efile work?  Did you use the Online version or the Desktop CD/Download program?

[momiller48]

I contacted customer service and was transfered to a technical person, they logged on to my system, and could not fix the problem. I was using the desktop version. I want a refund of the money I spent. I tried three times with three different "tech" people who reviewed my problem and could not fix the issue. I was told by all three of the "tech" people, well just file and extension and "MAYBE" later it will work. I would have expected a much more professional response. I want a refund of the monies I have spend for thie program.

Thank You