Have now tried 2x to efile a return for my son and both times rejected for same reason "IND-031-04 - The primary taxpayer's AGI or Self-select PIN from last year does not match IRS records." Number entered was complete match to the tax filing made by mail last year. I prepared his return last year as well using TurboTax Home & Business 2020. He is not available to sign before the 18th and I cant get his transcript from the IRS.
WHAT DO I DO?
Try entering a 0 (zero) for the 2020 AGI and e-file the 2021 tax return again.
There is a possibility that the IRS does not have his 2020 AGI in their database.
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