Skip to main content
Level 2
April 13, 2021
Question

e-file rejected

  • April 13, 2021
  • 1 reply
  • 5 views

My e-file was rejected, but the payment has been charged to my credit card.  What do I do about the payment when I file by mail?

    1 reply

    DoninGA
    Level 15
    Level 15
    April 13, 2021

    Which payment are you referring to?  The TurboTax account fees?  The federal taxes owed?  The state taxes owed?

    rspeter58Author
    Level 2
    April 13, 2021

    federal taxes, no state return (Texas)

    DoninGA
    Level 15
    Level 15
    April 13, 2021

    @rspeter58 wrote:

    federal taxes, no state return (Texas)


    If the amount of federal taxes owed and paid are shown on your credit card account, then you will need to go the File section of the TurboTax program and on Step 2 chose the option to pay by mail with a check.  Then do not mail a check.