E-file rejected with error IND-032-04

[campbell4251]

I have tried to e-file my taxes 6 times today.  First time the AGI was what Turbo Tax input in from last year.  Then I tried typing the same figure in (after confirming from last year's taxes that it was correct).  Tried twice.  Called Support and they had me obtain a transcript from the IRS.  Same AGI so also retyped in my PIN and tried.  Failed. Then I saw a possible different number on the IRS return and tried it.  It failed.   So I went back to the number from last years returns and the IRS return transcript.  Failed again.  This has to be a TurboTax software glitch or an IRS issue.  Support was very nice but has no clue what the issue is.  Anyone else experiencing this issue?  

[DoninGA · Accepted solution]

The IRS probably does not have your 2020 AGI in their database.

Enter a 0 (zero) for the 2020 AGI and e-file the tax return again.

[campbell4251]

Thank you so much. That solved it. Wish TurboTax support knew this. Would have been such a simple solution. 

[DaMurf]

Got to your IRS account and get an IP PIN (Identity Protection PIN).  If your spouse doesn't have an IRS account, create one and get an ID PIN for her/him.  Enter the two IP PINs into your TurboTax by entering IP PIN ( make sure to include the space)  in the search box and then clicking the "jump to IP PIN" link.

I was in the exact same place you are and this "work around" worked like a charm