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OxGrace
New Member

Downloading issues

I've tried about 15 times so far, but TT 2024 - Premier does not fully download.  I get some unrecognizable file that I can't open.  The sizes vary as well, so not sure what's going on.  I've waited up to 10 minutes, but files are still unrecognizable.  I'll wait longer, but this "no disc" in 2024 sucks so far.  

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1 Reply
JotikaT2
Employee Tax Expert

Downloading issues

Please see How do I get started with TurboTax Desktop for instructions to download the software.  Also, make sure your platform meets the minimum system requirements for your TurboTax Desktop software.

 

If you still want to have a CD, please see this link to purchase a TurboTax Desktop CD after you have downloaded the product. 

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