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New Member
posted Mar 26, 2025 6:26:41 AM

Double Dipping

So basically they're double dipping.

I already had fees taken out and I was showed how much I'd be getting. Now, an additional $200, for what?! Ya'll gotta knock this crap off. Stop taking money that doesn't belong to you. I know it's only 200 but I still need it. 

0 4 424
4 Replies
Expert Alumni
Mar 26, 2025 6:27:28 AM

Your refund could be offset.

The IRS and State Governments have the ability to offset a refund to pay for certain past due debts.  You generally will receive a letter stating what the offset was for.   

The IRS provides a toll-free number, (800) 304-3107, to call for information about tax offsets.

Level 15
Mar 26, 2025 6:38:51 AM

And ..... make sure you fully understand how much your refund was supposed to be and how much your fees were.   Your federal refund is on line 35a of your Form 1040.    When you subtract the TT fees from that amount, how does it compare with the amount you received?

 

How can I see my TurboTax  fees? 

https://ttlc.intuit.com/turbotax-support/en-us/help-article/intuit-account-billing/review-fees-turbotax-online/L1XnIzgzg_US_en_US?uid=m682vq7k

 

New Member
Mar 26, 2025 8:40:21 AM

I was already notified about that. The 200 was taken out after that, before it got deposited this morning.  So double dipping 

Level 15
Mar 26, 2025 8:45:54 AM

Did you choose to pay your fees from your federal refund?   Does the IRS refund site show that the IRS issued the amount that was on line 35a----or does the IRS site show they issued less?

 

 

First you need to check the IRS refund site to see if your refund was issued, and look to see how much they issued.   Did the IRS issue the amount that was on line 35a?

 

https://www.irs.gov/refunds

 

Your tax refund was not sent to TurboTax.   TurboTax does not handle your refund at all.

 

Santa Barbara Tax Products Group, LLC  (SBTPG) is the bank that handles the Refund Processing Service when you choose to have your TurboTax fees deducted from your refund. This option also has an additional charge from the bank that processes the transaction. 

You can contact them SBTPG, toll-free, at 1-877-908-7228 or go to their secure website www.sbtpg.com