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New Member

Does intuit give refunds

I would like to cancel service and get a refund back
4 Replies
Level 15

Does intuit give refunds

If you already prepared a tax return and e-filed it, or even tried to e-file it, you will not get  a refund.   Your TurboTax fee is the same whether you e-file or file by mail--which is what you are still able to do if your e-file is rejected and you cannot fix the rejection.


If you want to have that discussion with customer support:



No one in the user forum can resolve a billing issue.  If you have a question about your TurboTax fees or billing, make sure you use the word “billing” in your request for help.  Do not use the word “refund.”

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**
Level 15

Does intuit give refunds

@raymondo76 - what you are paying for is that tax return; doesn't matter if you paper file or efile (and in fact TT does not charge for efiling).  if you have the tax return, you've receivefd the value of the service: just be prepared for that arguement when you call requesting the refund, 

Silvana Teixeira
New Member

Does intuit give refunds


I would like to cancel and receive a refund. I couldn't submit my tax.

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