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Don't know what the problem is. Is your efile rejecting? No one will know anything about your return. If the IRS rejected it because your son was claimed on another return you will have to print and mail your return this year.
How to mail a return from the Online version
https://ttlc.intuit.com/community/printing/help/how-do-i-print-and-mail-my-return-in-turbotax-online...
Be sure to attach copies of your W2s and any 1099s that have withholding on them. You have to mail federal and state in separate envelopes because they go to different places. Get a tracking number from the post office when you mail them for proof of filing.
Are you asking about your return or your refund? Your tax return is the form you send to the government that shows your income and calculates your tax. The money the government sends back to you is your refund.
Did you e-file your tax return? Was it accepted?
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