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Level 2
February 23, 2021
Question

Direct Deposit Did Not Show Up

  • February 23, 2021
  • 7 replies
  • 19 views

I filed online and entered my direct deposit information.  When I went back to my download forms to verify which account I had set up it was blank? Please, tell me the IRS got my information. I didn't get the first stimulus because it went into another account with my ex.  Now I'm not going to get this one either if this is not fixed.

    7 replies

    KathrynG3
    Level 14
    February 23, 2021

     

    You may be in the wrong account. It is possible to have more than one username with the same email at Intuit. For more information, see: How many Intuit Accounts do I have with TurboTax?
     

    Since you have already filed your tax return, to confirm where your money is going, check the link: Get My Payment.

     

    About options for receiving your payment: Economic Impact Payment Information Center — Topic 😧 Receiving My Payment

     

    See question and answer #3 for how to request a payment trace to track your payments: Economic Impact Payment Information Center — Topic F: Payment Issued but Lost, Stolen, Destroyed or Not Received | Internal Revenue Service.

     

     

     

    BeeBopAuthor
    Level 2
    February 23, 2021

    No, it's the same tax forms, just no direct deposit information.  Can I ammend my taxes and fix this? 

    Level 9
    February 23, 2021

    Only if your return is rejected back to you from the IRS.   If your return has already been accepted, then keep checking Where's my Refund.  Note, that if you had earned income tax credit or additional child tax credit, your refund may be delayed until March.  The IRS expects to issue these tax refunds the first week of March.  Did you use part of your refund to pay your TurboTax Fees?  Then your refund will go first to an account with our banking partner which will take your fee and direct deposit the remainder into your bank account.