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Celina0118
Returning Member

Didn’t get my full refund

I was supposed to receive a refund of 2,021$ this year & was told I had an offsets which made my taxes 543$. This is totally incorrect I have 0 offsets and now TPG & TurboTax owe me 1,478$. This is ridiculous do I hear lawsuit! 

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5 Replies

Didn’t get my full refund

Who told you that you have offsets?   Did the IRS say you have an offset?   TurboTax never knows if you have an offset to your refund for back tax or child support that you owe.   There can be other reasons for a reduced refund---like mistakes made with the recovery rebate credit or child tax credit, for example.   Those mistakes have been very common this year and are causing lots of reduced refunds.

 

The amounts you mention make me wonder if you had a mistake with the 3rd stimulus and your TurboTax fees.

 

 

LOTS of people have made mistakes this year with the recovery rebate credit by "forgetting" that they received the $1400 per person stimulus checks last year.  They answered no to the questions for the  recovery recovery rebate credit and put the $1400 per person on line 30 of their returns.  But you cannot get it twice, so the IRS removes it when it is there by mistake.

 

 

 

Try checking your online account with the IRS

 

https://www.irs.gov/payments/your-online-account

 

Does the IRS show that you received a $1400 stimulus or EIP check in 2021?   Did you receive it?   When you were asked on your tax return did you say no?   Was there $1400 on line 30 of your tax return?

 

If the IRS says you got $1400 last year but you did not receive it you can have it traced.

 

LOST THIRD STIMULUS CHECK

https://www.irs.gov/newsroom/questions-and-answers-about-the-third-economic-impact-payment-topic-j-p...

 

 

 

Did you choose to have TT fees deducted from your Federal refund?  (Remember that if you did that, you also agreed to an extra refund processing fee of $39.99 or $44.99 in CA)

How can I see my TurboTax  fees?   

https://ttlc.intuit.com/questions/2565973-how-do-i-review-my-fees-in-turbotax-online

 

What is Refund Processing Service?

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**
Celina0118
Returning Member

Didn’t get my full refund

I never received a third stimulus. TurboTax approved the 2,021$ amount and then the IRS said changes were made due to offsets which I do not have. I owe 0$ to anyone & have 0 offsets/dependents for them to even take my return and use that as an excuse. I want the money I am owed now ! Now they’re taking from mouths I feed & I work hard for what I’m owed. 

Vanessa A
Expert Alumni

Didn’t get my full refund

The IRS does not tell TurboTax anything about changes to your refund.  If they are saying it is due to offsets, you would need to contact the Bureau of the Fiscal Service (BFS) for more information.  This could be an error if you are absolutely sure you do not owe anyone anything, but only the BFS would be able to provide you with more information. 

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Celina0118
Returning Member

Didn’t get my full refund

I contact them and they tell me contact you. So someone needs to figure this out because I am owed money. TurboTax approved 2,201$ the IRS approved 2,021$ and then when processed with TPG the amount somehow changed explain this…then when the amount was changed after already having a delay on my tax refund the IRS told me it was because someone had claimed I had offsets. So then who was it TurboTax or TPG? The IRS approved my amount & it should have came as such. Fix this. Send me my money or I will be reporting to the BBB.  

MoniqueLO_
Expert Alumni

Didn’t get my full refund

In this public forum we cannot diagnose why your refund has been reduced. For additional information, please see this Help Article or this TurboTax blog.

@Celina0118

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