Skip to main content
Level 2
March 7, 2022
Question

Did not receive proper refund

  • March 7, 2022
  • 6 replies
  • 22 views

I did not owe any money to the irs but still got half my tax refund taken from me after the IRS accepted my refund ! I have no off sets this is not okay.. I received  my proper state but only half my federal . 

    6 replies

    Level 10
    March 7, 2022

    Please see this Help Article for information as to why your refund was less than expected. 

     

    If you used Refund Transfer, in this public forum, we do not have access to any information regarding refund processing. It would be necessary to contact TPG for additional information. They are one who handles your refund if you elected to pay your fees with your refund. You can also check out this TPG Help Article to check on your refund.

    @jlg98

    Level 2
    March 7, 2022

    I have the same issue (and I don't owe the government any monies) but they kept 2/3 (not sure if the IRS did it or TGP, since I can't reach either one).  This is very frustrating - let me know if you have any luck and I'll share my findings too.  

    DoninGA
    Level 15
    Level 15
    March 7, 2022

    @robiniredale wrote:

    I have the same issue (and I don't owe the government any monies) but they kept 2/3 (not sure if the IRS did it or TGP, since I can't reach either one).  This is very frustrating - let me know if you have any luck and I'll share my findings too.  


    What does the IRS website for a federal tax refund indicate for the amount that was sent - https://www.irs.gov/refunds