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Did not receive full refund amount.

I filed back on 2/5/22 and just received my “refund” on 3/9/22 (part of what it was supposed to be). Said I was to receive it on 2/25/22. I got back $2,000 less! The details were not clear. Why do I get fee’d twice? TurboTax already fees me for my service ($200)(because I moved apparently but didn’t have anything to file in the new state) and then fee’d another $200 from TPG! Why? They didn’t do that last year! I just want to receive the rest of what’s mine. 

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7 Replies
HeatherPLO
Intuit Alumni

Did not receive full refund amount.

Have you checked the IRS' Where's My Refund website?  It may have information about a correction or an offset.  For more details on why your refund could be less than expected, please see this Help Article.  

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Did not receive full refund amount.

Yes I have, I even called the irs and am getting no where. That still doesn’t explain why they took so much back. Or the extra fees? 

LindseyLO
Intuit Alumni

Did not receive full refund amount.

More details and assistance on why your refund may have been lower than expected has been provided by clicking here. Also, the TurboTax FAQ provided below will give you some more reasons as to why it may have been lower than expected. 

Why did my refund go down compared to last year's?

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Did not receive full refund amount.

It shouldn’t have been lowered at all though. All info I gave was accurate. The details I received couldn’t have been correct. 

Did not receive full refund amount.

Naw, ya'll lying

Did not receive full refund amount.

Just replying here to try and bump this so they will notice you and get it fixed. we are missing 2.2k 

Did not receive full refund amount.

I’ve seen that this has happened to a lot and it’s messed up. We earned that money by working and they shouldn’t be able to take it like this. 

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