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Level 1
May 24, 2022
Question

did not get refund

  • May 24, 2022
  • 1 reply
  • 3 views

I was expecting a $205 refund but after IRS reviewed there was a turbo tax error and I ended up paying.  Does Turbo tax refund me any of the almost $400 I paid?

1 reply

Level 15
May 24, 2022

Turbo Tax guarentee will pay the INTEREST and PENALTIES (But not the increased tax itself) if their software had a calculation error.

 

if the error was caused by a number you entered, that is not a caculation error, but a 'user error' and the TT guarentee won't kick in. 

 

What did the IRS state was the reason for the error?  

Alumni - Champ
May 24, 2022

What exactly was the "Turbotax error"?