Did my 2020 tax reyurn with you but irs says they didnt receive it from you?

[eddie12128]

filed my tax return on 4/17 2021 irs has no record of it

[Critter-3]

Did you SUCCESSFULLY  e-file your tax return and was it accepted?

After completing the File section and e-filing your tax return you will receive two emails from TurboTax. The first email when your tax return was transmitted and the second email when the tax return has either been accepted or rejected.

To check the status of an e-filed return, open up your desktop product or log into your TurboTax Online Account. You can find your status within the TurboTax product.
If accepted by the IRS use the federal tax refund website to check the refund status - https://www.irs.gov/refunds

If the IRS sent a letter asking for a signed copy to be mailed to them then comply ASAP ... sometimes a return simply gets lost in the system for no apparent reason.   If there was a balance due on the return also include a copy of the acceptance email or  the filing  history report. 

[eddie12128]

yes says my return is 600 by this mess up cost me my job cause i needed this money to fix my car got all traniscripts printed off.

[Critter-3]

$600 is a suspicious number ... was that on line 30 of the form 1040?   If so on the return you must have claimed that you did not get the second stimulus payment but if the IRS did send it the refund would have been denied (or reduced) by that amount  ... you could not get the credit and the advance payment ... double dipping is not allowed.  This was not a TT program error since you are the one who entered the amount of stimulus you got in advance incorrectly. 

[eddie12128]

i did not put down 600 as my refund .  i gave them my w2s information thats all nothing close to 600 it got lost or done wrong the irs did not request a copy of anything it showed a letter on my irs account that they didnt receive . again i did not say anything about 600 to the turbo tax employee.  just wan it fixed please thak you

[BrandiLO1]

Can you please confirm what version of TurboTax you used for filing your return last year? You stated that you gave us your W2s, but TurboTax is 100 percent virtual. We do not have physical locations. Can you clarify what you mean when you state that the return says 600?