Please see this link for other options when checking your amended status return. Code 971 means the IRS might have requested additional information which is causing it to take longer to process your return.
If you have tried repeatedly to reach out to the IRS and are not having any success, you also have the option of reaching out to a Taxpayer Advocate for assistance.
**Say "Thanks" by clicking the thumb icon in a post
**Mark the post that answers your question by clicking on "Mark as Best Answer"