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Level 2
February 18, 2023
Question

Credit Karma refund advance

Just wondering is anyone’s had this same problem. 
I was approved for the credit karma refund advance, I got my funds in my credit karma spending account and used my funds. A week later I get a email that my account was being closed with no explanation as to why! I had that account for years before the refund advance. Now I don’t know how I’m getting the other half of my refund. I’ve contacted credit karma support and they complain ignore everything  saying. Just wondering if anyone else has had this problem? 

 

    7 replies

    Level 15
    February 18, 2023

    Only Credit Karma would be able to provide assistance with why they closed your account. You can contact them via their Contact Us link. 

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    KemiericaAuthor
    Level 2
    February 18, 2023

    I already have and not helpful at all 

     

    Level 15
    February 19, 2023

    I would try to call them back, as someone would have information on why they closed it. 

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    Level 2
    April 11, 2023

    Yes, I let them open an account when I done my taxes. /a month later theu finally send a card and theres not way to activated it. I've gone in circles. I\m tired of it, I want to know where to report them, I need my 1,700.00??

     

    Level 15
    April 11, 2023

    To activate the card, please follow the instructions here. 

     

    Please let us know if we can better assist you. @bad-kel 

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